Dashboard
Welcome to the ACRP 01-40 Multimedia Experience
Evaluating the Traveler's Perspective to Improve the Airport Customer Experience
Traveler Segments
Business
Students
Military
Seniors
Family
Solo/Couples
Infrequent
Disabilities
Non-native English speaker
Useful links
PRIOR TO DEPARTING FOR AIRPORT
INTERNATIONAL ARRIVALS
DOMESTIC ARRIVALS AND BAGGAGE CLAIM
ARRIVAL AT AIRPORT
POST-SECURITY ACTIVITIES
TRANSFER PASSENGERS
PRE-SECURITY ACTIVITIES
SECURITY EXPERIENCE
DEPARTURE FROM THE AIRPORT